Refund Policy

1. Session Deposits

• All deposits made to secure a booking are non-refundable.

• The deposit guarantees your session date and time and compensates for the time and resources reserved exclusively for you.

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2. Cancellations and Rescheduling

• If you need to cancel your session:

  • More than 1 days notice: Your deposit may be credited toward a future session, subject to availability.

  • Less than 1 days notice: The deposit is forfeited.

• One-time rescheduling is allowed with at least 1 days notice, subject to availability. Additional reschedules may incur a fee.

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3. No-Show Policy

• If you fail to attend your scheduled session without prior notice, the session fee and deposit are non-refundable and the session will not be rescheduled.

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4. Digital Products and Prints

• Due to the nature of digital products (such as downloadable photos, online galleries, or delivered images), all sales are final once images are delivered.

• We do not offer refunds or exchanges for:

  • Client dissatisfaction with poses or appearances

  • Change of mind after purchase

  • Download or technical issues not related to our platform (but we’re happy to help resolve any issues you encounter!)

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5. Service Cancellations by Photographer

• In rare cases where we must cancel due to illness, emergency, or unavoidable circumstances:

  • We will make every effort to reschedule your session.

  • If rescheduling is not possible, a full refund of your deposit and any payments made will be issued.

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6. Product Defects

• If prints or products arrive damaged or incorrect:

  • Notify us within 7 days of receipt with photos and a description of the issue.

  • We will gladly replace defective items at no cost.